Pool Hall Master ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and waitlist management services.
Information We Collect
Personal Information
We collect the following personal information that you provide to us:
Name: Used to identify you in our waitlist system
Phone Number: Used for SMS notifications and waitlist management
Email Address: Used for account communications and notifications
SMS Consent: Your explicit consent to receive text message notifications
Automatically Collected Information
We may collect certain information automatically when you use our app, including:
Device information and operating system
App usage data and analytics
Log data and diagnostic information
How We Use Your Information
We use the information we collect for the following purposes:
Waitlist Management: To manage your position in waitlists at participating pool halls
SMS Notifications: To send you text message alerts when your table is ready or for important waitlist updates
Service Communication: To respond to your inquiries and provide customer support
Service Improvement: To understand how our app is used and improve our services
Legal Compliance: To comply with applicable laws and regulations
Third-Party Service Providers
We work with trusted third-party service providers to operate our services:
Twilio
We use Twilio to send SMS notifications. Your phone number is shared with Twilio solely for the purpose of delivering text messages. Twilio's privacy policy can be found at: https://www.twilio.com/legal/privacy
Netlify
We use Netlify for hosting our web services and managing our backend infrastructure. Data processed through our services may be stored on Netlify's servers. Netlify's privacy policy can be found at: https://www.netlify.com/privacy/
SMS Communication and Consent
By providing your phone number and opting in to SMS notifications:
You consent to receive automated text messages from Pool Hall Master
You can opt out at any time by texting "STOP" to any message you receive
Message and data rates may apply based on your carrier's plan
Message frequency varies based on waitlist activity
You can text "HELP" for assistance or contact us directly
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us.
Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from SMS notifications at any time
Data Portability: Request your data in a portable format
To exercise these rights, please contact us using the information below.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pool Hall Master
Email: privacy@poolhallmaster.com
Phone: TBA
Website: www.poolhallmaster.com
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your information.
International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
Privacy Policy
Privacy Policy for Pool Hall Master
Last Updated: October 9, 2025
Introduction
Pool Hall Master ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and waitlist management services.
Information We Collect
Personal Information
We collect the following personal information that you provide to us:
Name: Used to identify you in our waitlist system
Phone Number: Used for SMS notifications and waitlist management
Email Address: Used for account communications and notifications
SMS Consent: Your explicit consent to receive text message notifications
Automatically Collected Information
We may collect certain information automatically when you use our app, including:
Device information and operating system
App usage data and analytics
Log data and diagnostic information
How We Use Your Information
We use the information we collect for the following purposes:
Waitlist Management: To manage your position in waitlists at participating pool halls
SMS Notifications: To send you text message alerts when your table is ready or for important waitlist updates
Service Communication: To respond to your inquiries and provide customer support
Service Improvement: To understand how our app is used and improve our services
Legal Compliance: To comply with applicable laws and regulations
Third-Party Service Providers
We work with trusted third-party service providers to operate our services:
Twilio
We use Twilio to send SMS notifications. Your phone number is shared with Twilio solely for the purpose of delivering text messages. Twilio's privacy policy can be found at: https://www.twilio.com/legal/privacy
Netlify
We use Netlify for hosting our web services and managing our backend infrastructure. Data processed through our services may be stored on Netlify's servers. Netlify's privacy policy can be found at: https://www.netlify.com/privacy/
SMS Communication and Consent
By providing your phone number and opting in to SMS notifications:
You consent to receive automated text messages from Pool Hall Master
You can opt out at any time by texting "STOP" to any message you receive
Message and data rates may apply based on your carrier's plan
Message frequency varies based on waitlist activity
You can text "HELP" for assistance or contact us directly
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us.
Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from SMS notifications at any time
Data Portability: Request your data in a portable format
To exercise these rights, please contact us using the information below.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pool Hall Master
Email: privacy@poolhallmaster.com
Phone: TBA
Website: www.poolhallmaster.com
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your information.
International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
Privacy Policy
Privacy Policy for Pool Hall Master
Last Updated: October 9, 2025
Introduction
Pool Hall Master ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and waitlist management services.
Information We Collect
Personal Information
We collect the following personal information that you provide to us:
Name: Used to identify you in our waitlist system
Phone Number: Used for SMS notifications and waitlist management
Email Address: Used for account communications and notifications
SMS Consent: Your explicit consent to receive text message notifications
Automatically Collected Information
We may collect certain information automatically when you use our app, including:
Device information and operating system
App usage data and analytics
Log data and diagnostic information
How We Use Your Information
We use the information we collect for the following purposes:
Waitlist Management: To manage your position in waitlists at participating pool halls
SMS Notifications: To send you text message alerts when your table is ready or for important waitlist updates
Service Communication: To respond to your inquiries and provide customer support
Service Improvement: To understand how our app is used and improve our services
Legal Compliance: To comply with applicable laws and regulations
Third-Party Service Providers
We work with trusted third-party service providers to operate our services:
Twilio
We use Twilio to send SMS notifications. Your phone number is shared with Twilio solely for the purpose of delivering text messages. Twilio's privacy policy can be found at: https://www.twilio.com/legal/privacy
Netlify
We use Netlify for hosting our web services and managing our backend infrastructure. Data processed through our services may be stored on Netlify's servers. Netlify's privacy policy can be found at: https://www.netlify.com/privacy/
SMS Communication and Consent
By providing your phone number and opting in to SMS notifications:
You consent to receive automated text messages from Pool Hall Master
You can opt out at any time by texting "STOP" to any message you receive
Message and data rates may apply based on your carrier's plan
Message frequency varies based on waitlist activity
You can text "HELP" for assistance or contact us directly
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us.
Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from SMS notifications at any time
Data Portability: Request your data in a portable format
To exercise these rights, please contact us using the information below.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pool Hall Master
Email: privacy@poolhallmaster.com
Phone: TBA
Website: www.poolhallmaster.com
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your information.
International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.